Terms of Service
These Terms of Service ("Terms") govern your use of Katama, operated by Chainvision Games FZCO ("we", "us", "Katama"). By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.
1. Service Description
Katama is an AI creation platform that aggregates third-party AI models (image, video, chat, audio, multi-step workflows) behind a single subscription. We act as a technical service provider; the underlying models are operated by third parties listed in our Privacy Policy.
2. Eligibility
- You must be 18 years of age or older.
- You must provide accurate registration information.
- One person, one account. Sharing or transferring accounts is prohibited.
3. Subscriptions, Credits & Billing
3.1 Plans
We offer monthly subscription plans (Rōnin, Samurai, Shōgun, Ōgosho, Hideyoshi) and one-time credit packs. Current pricing is at katama.ai#pricing. Prices are subject to change with 30 days notice.
3.2 Auto-Renewal
Subscriptions auto-renew at the end of each billing cycle unless cancelled. You can cancel at any time in your Billing settings; cancellation takes effect at the end of the current cycle.
3.3 Credits
Each plan includes a monthly credit allotment that resets at the start of each billing cycle. Unused credits do not carry over to the next cycle. Credits have no cash value, cannot be transferred to other accounts (except via the optional Diamond-tier gift feature), and are forfeited if your account is terminated for cause.
3.4 Refunds
EU consumers have a 14-day right of withdrawal for subscriptions unless they have already used the service (consumed credits). Once you generate anything, you waive the right of withdrawal for the consumed portion. For other refund situations, contact billing@katama.ai.
3.5 Payment Methods
- Credit/debit card via Stripe
- Cryptocurrency via NOWPayments (BTC, ETH, SOL, USDC, etc.)
- $KATA token directly (5% discount applies)
Payments are charged in EUR. Crypto amounts are calculated at the market rate at the time of checkout, locked for 30 minutes.
4. $KATA Token (Important)
Katama offers an optional integration with the $KATA token (an existing cryptocurrency operated by Katana Inu / Chainvision Games):
- Paying with $KATA grants a 5% discount on subscriptions and credit purchases.
- Holding or staking $KATA in your linked wallet may grant a "tier bonus" of up to +25% credits on your monthly grant. Tier bonuses require an active paid subscription.
$KATA is a utility token, not a security or investment instrument. Its purchase, sale, and price are entirely separate from Katama and are not part of the service we provide. We do not give financial advice. The bonus mechanics are subject to change with notice; tier thresholds are denominated in USD and recalculated daily based on live token price.
5. Acceptable Use
You may NOT use Katama to generate, distribute, or facilitate:
- Illegal content under EU or UAE law
- Sexual content involving minors, or content sexualizing real identifiable persons without consent
- Deepfakes of identifiable persons intended to deceive or harass
- Content that violates the AUP of underlying AI providers (FAL, OpenAI, Anthropic, ElevenLabs, Google)
- Malware, phishing kits, or other tools designed to harm others
- Spam or unsolicited bulk communications
- Content that infringes third-party intellectual property
- Hate speech, incitement to violence, terrorist content
- Attempts to reverse-engineer, scrape, or proxy the service
- Automated abuse of credits, rate limits, or bonus mechanics
We may suspend or terminate accounts that violate these rules without refund. We cooperate with law enforcement when legally required.
6. Intellectual Property
6.1 Your Content (Inputs)
You retain ownership of the prompts, images, audio, and other materials you submit ("Inputs"). By submitting Inputs, you grant us a limited license to process them through the AI providers for the sole purpose of generating Outputs and operating the service.
6.2 Generated Content (Outputs)
Subject to the terms of the underlying AI providers, you own the Outputs generated for you. You may use them commercially. Note that:
- AI-generated content may not be copyrightable in all jurisdictions (e.g., US Copyright Office position). Consult counsel for commercial use cases.
- Some models (e.g., certain image models) may produce content that inadvertently resembles trademarked or copyrighted works. You are responsible for clearing such uses.
- The underlying providers (FAL.ai, OpenAI, Anthropic, Google, ElevenLabs) have their own usage policies you must comply with.
6.3 Our Platform
The Katama platform, software, design, brand, and documentation are owned by Chainvision Games FZCO and protected by intellectual property law. You receive only a limited right to access and use the service according to these Terms.
7. Disclaimers
Katama is provided "as is" without warranty of any kind. We do not guarantee that AI outputs will be accurate, suitable for your purpose, free of bias, or non-infringing. AI models are probabilistic and may produce unexpected results.
We are not responsible for content generated by users. We are not responsible for downtime of third-party AI providers. We will use commercially reasonable efforts to maintain service availability but do not guarantee uptime.
8. Limitation of Liability
To the maximum extent permitted by law, our total liability arising from or related to your use of Katama is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities.
This limitation does not apply to: (a) liability that cannot be limited under applicable law (e.g., gross negligence, willful misconduct), (b) damages caused by our breach of essential contractual obligations.
9. Indemnification
You agree to indemnify and hold Katama harmless from claims arising from: (a) your violation of these Terms, (b) your violation of any third-party rights, (c) Outputs you generate that violate law or third party rights.
10. Termination
- You may delete your account at any time from your settings.
- We may suspend or terminate accounts for violations of these Terms, inactivity over 24 months, or business reasons (with reasonable notice).
- On termination, unused credits expire. Subscription refunds, if any, are pro-rated for the unused portion.
11. Changes to These Terms
We may update these Terms. We will notify you of material changes by email or in-app notice at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
12. Governing Law & Disputes
These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-laws principles. EU consumers retain the protection of mandatory provisions of their home jurisdiction.
For disputes, please first contact business@katanainu.com to attempt good-faith resolution. EU consumers may also use the EU online dispute resolution platform at ec.europa.eu/consumers/odr/.
13. Miscellaneous
- Entire agreement. These Terms and our Privacy Policy are the entire agreement between us.
- Severability. If any provision is found unenforceable, the rest remains in effect.
- No assignment. You may not assign these Terms; we may assign in connection with a merger, acquisition, or sale of assets.
- No waiver. Our failure to enforce any provision is not a waiver of that provision.
14. Contact
Business inquiries: business@katanainu.com
Support: support@katama.ai
Billing: billing@katama.ai
Privacy: privacy@katama.ai